Returns & Exchanges
At Unbed App, we want you to be completely satisfied with your premium electronics, which is why we offer a 30-day hassle-free return window for all devices in their original condition. Whether it is a technical issue or a change of heart, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Log in to your Unbed App account, navigate to your order history, and select the item you wish to return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronic device in its original manufacturer packaging, including all accessories, manuals, and cables that were included in the box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring no previous shipping labels are visible.
- 4.Inspection and Refund
Once our technicians receive and inspect the device for quality assurance, your refund or exchange will be processed within 5 to 7 business days.